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Setup help, prop-firm questions, weird network situations — whatever you need to get fills across your accounts. We respond fast because we're sitting at the desk.

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support@trading-toolbox.io · typically replies within 2 hours

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Live system status · setup guides · changelogs

Support is online — Mon–Fri, 6am–5pm ET

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Before you write — common questions

Most setup questions are answered here. If yours isn't, the form above goes straight to a trader.

What platforms does Trading Toolbox support?

Trading Toolbox is designed for NinjaTrader-based trade copying and account management.

What is the difference between Local, LAN, and Internet Copier?

Local Copier copies trades between accounts on the same computer.
LAN Copier copies trades between computers connected to the same local network.
Internet Copier copies trades between remote computers, VPS environments, or different locations over the internet.

Can I copy trades to multiple accounts?

Yes. One leader account can distribute trades to multiple follower accounts simultaneously.

Is there a limit on the number of follower accounts?

No. Trading Toolbox does not impose limits on the number of follower accounts you can manage.

Can I run multiple copier sessions?

Yes. You can create multiple independent copier sessions for different strategies, prop firms, or trading groups.

What risk management features are included?

Trading Toolbox includes account-level protection features such as:

  • Maximum Order Quantity
  • Maximum Position Size
  • Maximum Trades Per Day
  • Daily Profit Target (DPT)
  • Daily Loss Limit (DLL)
  • Allowed Trading Hours
  • Allowed Instruments
  • Blocked Instruments

Can each follower account use a different position size?

Yes. Position sizing can be configured independently for each follower account.

Does the Trading Toolbox store my broker credentials?

No. Trading Toolbox does not store broker usernames or passwords.

Can I use a Trading Toolbox with prop firm accounts?

Yes. Many traders use Trading Toolbox to manage and scale multiple prop firm accounts.

Will copied trades have the exact same fill price?

Not always. Fill prices may vary slightly due to market conditions, broker execution, latency, and account type.

What happens if a follower account rejects an order?

The system logs rejected orders and provides visibility into copier activity. Protection rules can also be configured to help prevent unwanted copying behavior.

Do I need a VPS?

No. A VPS is optional. Local and LAN copier modes can run entirely within your own environment. A VPS is typically recommended for Internet Copier deployments and 24/7 operation.

How difficult is the setup?

Most traders can complete setup in a few minutes using the included configuration wizard and documentation.

Can I try Trading Toolbox before purchasing?

Yes. We offer a free trial so you can test the software and ensure it fits your trading workflow before subscribing.

What type of support is available?

Standard plans include basic support. Professional plans include high-priority support and faster response times.

Or just start the trial and talk to us when you hit a snag.

Most users have their first cross-account fill on the tape inside ten minutes. We'll be here if you need us.

14-day trial · no credit card · works with NinjaTrader 8